A CLOUD-BASED CONTACT CENTER SOLUTION LIKE NO OTHER
A total omnichannel contact center solution boosted by AI, based in the cloud, and best for businesses of any size. (Oh, and you only pay when you use it.)
See it in action!
2016 & 2017 Contact Centre Solution Visionary Innovation Leadership Award
Let us show you how we’re different
EASY SETUP
We are the first company globally where you can register online, get yourself a telephone number and get going within minutes.
SINGLE WAITING ROOM
We are the first to provide a single waiting room. It prioritizes all interactions together, while machine learning ensures best agent fit.
CONSUMPTION-BASED PRICING
We are the first company globally where you can register online, get yourself a telephone number and get going within minutes.
Why do we do this?
We want to create jobs and uplift communities.
How? Simple. With our software, you no longer need to base your contact center offshore. You can employ agents from your own country or any area you choose. Using local agents with a deep cultural understanding of your clients will improve your customer experience tenfold.
What better way to have rewarding conversations?
We just launched a pilot project in a South African township that trains and skills agents to work in a contact center. Watch the video to see the difference this has made to the area.
If it can work here it can work anywhere in the world.
What people say about ZaiLab…
Zailab is live in or coming soon to the following countries:
