Looking for a good news story? You found it. We are building a contact center in Delft.

That’s right peeps.

Before long, Cape Town’s Delft township will be home to one of the best contact centers in South Africa. We are partnering with the community group Zoë Incubation Center to make the first community-led contact center in Delft happen.

Contact center solutions company Zailab, in collaboration with the Zoë Incubation Center, is in the process of building a world-class contact center in Delft which aims to upskill, train and provide much-needed employment for residents from the community and surrounding areas. Finally, agents will be able to work closer to home, cut down on commuting costs and spend more time with their families. Residents of Delft that have been unable to find employment, including retired individuals and the mobility-impaired, will finally be able to access decent work and earn a living wage.

Watch this space for more news about the world-class contact center and training facility being built in Delft.