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WHY RUN YOUR
CONTACT CENTER
LIKE EVERYONE ELSE?

ZaiLab brings enterprise-grade contact center software to small and medium businesses. Welcome to the world's first true cloud solution where you only pay for what you use.

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frostnsullivan

2016 & 2017 Contact Centre Solution Visionary Innovation Leadership Award

Let us show you how we’re different.

Why do we do this ?

We want to create jobs and uplift communities.
How? Simple. With our software, you no longer need to base your contact center offshore. You can employ agents from your own country or any area you choose.

Using local agents with a deep cultural understanding of your clients will improve your customer experience tenfold.

What better way to have rewarding conversations?

We just launched a pilot project in a South African township that trains and skills agents to work in a contact center. Watch the video to see the difference this has made to the area.

What people say about us...

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Learn more about our...

SOFTWARE

conversations

An intelligent contact center solution for everyone.
Welcome to the Conversation Cloud.

COMPANY

company

Read our story and get to know the people behind the business.

THOUGHTS

thoughts

Follow our weekly blogs as we explore common contact centre management challenges.